Episode 104: Jeanne Bliss
”How to Create a Blissful Customer Experience”
Conversation with Jeanne Bliss, the founder and CEO of Customer Bliss, the Co-Founder of The Customer Experience Professionals Association, and she has pioneered the role of the Chief Customer Officer having held the role of CCO several times at companies including Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations.
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Shark Trivia
Did You Know that the Pacific Sleeper Shark (Somniosus pacificus)….
.….is a large shark, averaging around 12 feet, found in the North Pacific on continental shelves and slopes in Arctic and temperate waters in depths over 2,000 meters? They exist in the North Pacific from Japan to as far south as Mexico.
.….has a short, rounded snout and a heavy cylindrical body with small precaudal fins and dual spineless, equal-sized low dorsal fins?
.….is believed to be both a predator and a scavenger that can glide through the water with little body movement and little noise? They feed with large mouths that can basically inhale their prey or cut up any pieces that are too large to swallow.
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