Episode 132: Marcos Alonso
”Call Center Collaboration”
Conversation with Marcos Alonso, the Sr. Director, Head of Enterprise Employee Support Services at The Learning House, a division of Wiley, and he’s a subject matter expert on call centers.
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Shark Trivia
Did You Know that the Florida Keys are home to a diverse species of Sharks….
.….due to many factors like the reefs, the flats, water temperatures, and an abundance of prey that make these islands the perfect habitat for many types of sharks? The following species are among the most commonly found:
Blacktip Shark
Blacknose Shark
Nurse Shark
Lemon Shark
Sharpnose Shark
Spinner Shark
Sandbar Shark
Scalloped Hammerhead Shark
Dangerous shark encounters are not common in the area as most of the sharks that reside there are docile. Bull Sharks, Mako Sharks, Tiger Sharks, and Great White Sharks are seen but they are not the predominant shark species in the waters of the Keys.
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